At MiniMoodz, we are committed to providing high-quality children’s clothing and accessories while ensuring our customers have a smooth and hassle-free shopping experience. We understand that sometimes an item may not meet your expectations, which is why we offer a straightforward returns and refunds policy. Customers can return products within 3 days of receiving their order. To start a return or get assistance, please visit our Contact Us page, where our support team will guide you through the process.

Return Conditions
All items must be returned in their original condition and packaging. Products that are damaged due to improper care—such as washing in warm water, using harsh detergents, ironing incorrectly, or other forms of misuse—are not eligible for a refund. Personalized or customized items, or items clearly made to your specifications, cannot be returned. Following the care instructions provided with each product helps maintain the quality and durability of our children’s clothing.

Return Process
Customers are responsible for the cost and risk of returning items. We highly recommend using a trackable or insured shipping service to ensure the safe return of your order. Refunds will be processed only after we receive and inspect the returned items. Once approved, refunds are issued using the same payment method used for the original purchase. Our goal is to make the return process quick, simple, and transparent for all MiniMoodz customers.

Gifts and Special Orders
If the returned item was purchased as a gift, a gift credit will be issued for the value of the product. If the gift was sent directly to you by another person, the refund will be processed to the original purchaser. This ensures that gifting through MiniMoodz remains secure and convenient.

Shop with Confidence
By understanding the MiniMoodz returns and refunds policy, customers can shop for children’s clothing and accessories with confidence. Our policy emphasizes safe returns, transparent refunds, and proper product care to minimize issues and enhance customer satisfaction.

For any questions regarding returns, refunds, or product care instructions, please visit our Contact Us page. Following these guidelines ensures a smooth and hassle-free experience while shopping for high-quality children’s clothing and accessories at MiniMoodz.

MiniMoodz Returns & Refunds Policy